Alyssa from O’Brien provides a quick overview of our online case-tracking tool.
Tracking Case Details
The cases section provides real-time case information along with the ability to search or filter for a specific case. The case status and tracking information are also listed on this page.
The billing section allows you to view current balances and individual invoices, and to make payments. Payments are flexible; you may choose to pay off an individual invoice, to pay your balance in full, or to specify another amount to pay.
Adding and Managing Users
The users section gives you full control over who can see your account information and what they have access to. Check out the video to see how you can create new user accounts. If you have questions, you can always call and speak with Alyssa for assistance.